Ordering process

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How to order

Ordering made simple

Find your perfect wide fit shoes and trainers in a few easy steps. If you need help at any point, our qualified shoe fitters are on hand.

Placing your order

  1. 1

    Browse our range

    Explore our wide, extra wide and deep fitting shoes, trainers and foot care products. Use the menu to jump straight to the category you need.

  2. 2

    Choose your size, width and colour

    Select your options on the product page and add the item to your basket. You can carry on shopping or go straight to checkout.

    Not sure of your width? Use our Width Fit Finder
  3. 3

    Complete checkout

    Fill in all required fields. Your billing details should match those registered to your card. You can add a different delivery address if needed.

    There's also space to add any extra information or special requests.

  4. 4

    Check your confirmation email

    We'll email your order confirmation within one hour. Please check the details, especially your delivery address. If anything needs changing, email info@widefitshoes.co.uk as soon as possible.

  5. 5

    Payment and despatch

    Your card is charged once your order is confirmed. We despatch your order as soon as payment has been received in full.

Need a hand?

Speak to a shoe fitter

Questions about stock, sizing or placing an order? Call our shop to speak to one of our qualified shoe fitters.

020 8907 1742
Call us

Email our team

Need to change an order or have a question? Send us an email and we'll get back to you.

info@widefitshoes.co.uk
Email us

Ready to start shopping?

Wide fit shoes and trainers in widths from E to 8E.